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Business Information

Elavorax™

Legal Company Name Beijing Chengxin Zhilian Network Technology Co., Ltd.
Brand Elavorax™
Business Address Room 1797, North Side, 2nd Floor, Building 4,
No. 123 Zhongguancun East Road,
Haidian District, Beijing
Legal Representative / Owner Sun Yuanpeng
Customer Support Email service@elavorax.com
Customer Service Phone +86 13454708991
Business Hours 24 Hours a Day, 7 Days a Week
Brand Ownership Elavorax™ is owned and operated by Beijing Chengxin Zhilian Network Technology Co., Ltd.
Contact Elavorax™

We’re Here When You Need Us

Questions about a product, an existing order, delivery, returns, or your shopping experience? Our customer support team is available to help you find the information and assistance you need.

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Email Support

For order assistance, product questions, returns, or general inquiries, contact us at:

service@elavorax.com

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Phone Support

You may also reach our customer service team by phone:

+86 13454708991

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Support Availability

Our customer support service is available:

24 Hours a Day
7 Days a Week

How We Can Help

We want every interaction with Elavorax™ to feel straightforward and helpful. You are welcome to contact our team before or after placing an order.

Product information and general questions
Order status and order-related assistance
Shipping and tracking questions
Return and refund assistance
Damaged, defective, or incorrect items
General customer service inquiries

Contacting Us About an Order?

If your message relates to an existing purchase, please include your order number and the email address used when placing the order.

For product issues, providing a short description of the concern and relevant photos or videos, where appropriate, can help our team review your request more efficiently.

Thank you for choosing Elavorax™. We look forward to assisting you.