Company Name: Shanghai Yuangui Network Technology Co., Ltd.
Email: service@elavorax.com
Last Updated: August 4, 2026
At Elavorax™, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, safeguard, and manage your information when you visit our website, browse our products, or place an order.
By using the Elavorax™ website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide a smooth shopping experience and fulfill your orders efficiently, we may collect different types of information.
Information You Provide Directly
When you interact with our website, you may provide information when you:
- Place an order
- Contact our customer service team
- Subscribe to updates or newsletters
- Request assistance with products or purchases
The information collected may include:
- Full name
- Email address
- Shipping address
- Billing information
- Order details
- Payment-related information
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and device information
- Website activity and browsing behavior
- Pages viewed and interaction data
- Cookie and similar technology information
This information helps us improve website performance and provide a better customer experience.
2. How We Use Your Information
The information we collect may be used for the following purposes:
Order Processing & Fulfillment
To:
- Process payments securely
- Confirm and manage orders
- Arrange shipping
- Provide delivery updates and tracking information
Customer Experience Improvement
To:
- Improve website functionality
- Understand customer preferences
- Enhance product selection and services
- Provide a more personalized shopping experience
Communication
To:
- Respond to customer inquiries
- Provide important order notifications
- Share product updates, promotions, or offers when you choose to receive them
Security Protection
To:
- Detect suspicious activity
- Prevent fraudulent transactions
- Protect our website and customers from misuse
3. Data Security & Protection
Protecting your personal information is extremely important to us.
We use appropriate security measures designed to safeguard your information, including:
🔒 Secure Data Transmission
Sensitive information is protected through encrypted connections and secure payment processing systems.
🛡️ Restricted Access
Personal data is accessible only to authorized personnel and service providers who need it to operate our business.
💳 Payment Information Protection
Elavorax™ does not store complete credit or debit card information on our own servers after payment processing.
4. Sharing of Information
Elavorax™ does not sell, rent, or trade your personal information for independent third-party use.
We may share information only with trusted service providers that help us operate our business, such as:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and technology providers
- Customer service platforms
These partners are permitted to use information only for providing necessary services.
5. Advertising & Analytics Partners
We may use third-party tools to understand website performance and provide more relevant content or advertisements.
These services may use technologies such as:
- Cookies
- Pixels
- Similar tracking tools
Examples of third-party platforms may include:
- Meta platforms
- Google services
- Other marketing and analytics providers
Information collected by these companies is handled according to their own privacy policies.
You may manage advertising preferences through your browser settings or directly through available opt-out tools provided by these services.
6. Cookies Policy
Elavorax™ uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies help us:
Essential Functions
Support important website features such as:
- Shopping cart functionality
- Checkout processes
- Account recognition
Performance & Analytics
Help us understand:
- How visitors use our website
- Which pages are helpful
- How we can improve site performance
Marketing Support
Allow us and our partners to provide more relevant product information and advertisements.
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Third-Party Websites
Our website may contain links to external websites or services.
Please note:
- Third-party websites operate independently
- Each website has its own privacy practices
- Elavorax™ is not responsible for the privacy policies or content of external websites
We recommend reviewing the privacy policies of any third-party websites you visit.
8. California Privacy Rights
For customers located in California, applicable privacy regulations may provide certain rights regarding personal information.
These rights may include:
- Requesting access to personal information
- Requesting correction of inaccurate information
- Requesting deletion of certain personal information
- Managing preferences related to data sharing and marketing communications
To submit a privacy request, please contact us using the information below.
9. Children’s Privacy
Elavorax™ does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact our team. We will take appropriate steps to review and remove such information when required.
10. Data Breach Response
We take reasonable precautions to protect customer information.
In the unlikely event of a security incident affecting personal data, we will:
- Investigate the situation
- Take appropriate corrective actions
- Notify affected customers when required by applicable laws
11. Email Communications
We may use email to provide:
- Order confirmations
- Shipping updates
- Customer service responses
- Product news and promotional information (if you subscribe)
All marketing emails include an option to unsubscribe.
You may stop receiving promotional messages at any time by following the unsubscribe instructions included in our emails.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage you to review this policy occasionally to stay informed about how we protect your information.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Brand: Elavorax™
Company: Shanghai Yuangui Network Technology Co., Ltd.
Email: service@elavorax.com
Thank you for trusting Elavorax™.
We are committed to protecting your privacy while bringing thoughtfully designed textile products and a safe shopping experience to your home.